Welcome to www.kreativecrafts.in (referred to as “the Website”). These terms and conditions outline the rules and regulations for the use of our website and the services offered. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use www.kreativecrafts.in if you do not accept all of the terms and conditions stated on this page.

1. Acceptance of Terms

By using our website and/or services, you agree to abide by these Terms and Conditions. These Terms and Conditions, together with our Privacy Policy, govern your use of the Website and the services provided by www.kreativecrafts.in. If you disagree with any part of these terms and conditions, please do not use our website.

2. Services

www.kreativecrafts.in provides a platform for users to personalize and order various gifts and products. We strive to ensure that all product descriptions and images are accurate; however, since we deal in customised handcrafted made-on-order products, no two units of same product can be identical.

3. Registration

To use certain features of the Website, you may be required to register for an account. By registering, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

4. Personalized Products

When ordering personalized products, you are responsible for providing accurate information, including spellings, names, dates, and any other relevant details. We will not be held liable for any errors or inaccuracies resulting from incorrect information provided by the user.

5. Payment

Payment for orders placed through www.kreativecrafts.in is processed securely through our payment gateway partners. We accept various payment methods, including credit/debit cards, net banking, and other electronic payment options. Prices listed on the website are in the currency specified and are subject to change without notice.

6. Shipping and Delivery

We aim to dispatch orders within the specified timeframe mentioned on the product page. Delivery times may vary depending on the shipping address and other factors beyond our control. We do not guarantee delivery dates and are not responsible for any delays caused by shipping carriers or customs clearance processes. For more details, refer to our Shipping Policy.

7. Returns and Refunds

We strive to ensure that all products are of the highest quality. If you are not satisfied with your purchase, please refer to our Return/Refund Policy.

8. Intellectual Property

All content on www.kreativecrafts.in, including but not limited to text, graphics, logos, images, and software, is the property of www.kreativecrafts.in or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or republish any content from this website without our prior written consent.

9. Limitation of Liability

In no event shall www.kreativecrafts.in be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or services, even if advised of the possibility of such damages.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of India.

11. Changes to Terms and Conditions

www.kreativecrafts.in reserves the right to modify these terms and conditions at any time without prior notice. By continuing to use the Website after such modifications, you agree to be bound by the revised terms and conditions.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@kreativecrafts.in

By using www.kreativecrafts.in, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.